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The Telephone Consumer Protection Act: What Every Counsel Should Know to Avoid Surprise Liability

02.16.2017

The federal Telephone Consumer Protection Act governs when and under what conditions a company or non-profit organization may call a person’s telephone number using an automated telephone dialing system or a prerecorded message. The damages for violation of the TCPA can be substantial, based on $500 per improper call on a strict liability basis. This program covers: (1) the requirements for obtaining consent to call a person using an automated dialing system or prerecorded message; (2) the most recent case law examining the types of equipment which qualify as an automated dialing system; (3) specific regulations under the TCPA pertaining to telemarketers; (4) industry-specific regulations and exemptions under the TCPA; and (5) common issues that arise in TCPA litigation and best practices to avoid litigation.

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